# Claims payment audit

> Claims payment audit: Payment within reserve, authority, cover Checked: proven by code. Produces approved or held payments.

Source: https://www.sumarity.ai/library/claims-payment-audit/

Insurance 

# Claims payment audit

Reads claim payments, reserves, authority limits. Produces approved or held payments. Code works out every figure, the Judgement Engine answers the narrow questions, and whatever stays uncertain goes to a person.

Proven by codeScreening, audit and compliance
Start from this workflowMore for insurance  

What it decides

## Narrow questions, each with a check behind it.

Payment within reserve, authority, cover
Proven by code: amounts, limits. Code proves the answer from the data itself: totals tie, a match is exact, the quote is on the document. Most of these judgements settle without a person.

| Reads | Claim payments, reserves, authority limits 
| Produces | Approved or held payments 
| Who signs | A person on your team, with every figure traced to its document and every call on record 
| Process | Screening, audit and compliance 
| Industry | Insurance    

See it run

## Every line, decided where it's safest.

An example run. Each stage lights up as a line is decided there; pick a stage to see its lines.

ReadsClaim payments, reserves, authority limitsCodeReads, matches, ties out and works out every figure.JudgementPayment within reserve, authority, cover. Settles only when it clears the cutoff and code proves it.A personGets whatever stays uncertain, with the evidence. Their ruling tunes the next run.ProducesApproved or held payments  
Claims payment audit · example run Example run  

| Ref | Item | Value | Decided by  
| PAY-91 | Motor repair, approved garageWithin reserve and authority | 3,400.00 | Code · approved 
| PAY-92 | Contents claim, replacementInvoice matches the settlement · 0.94 | 2,180.00 | Engine · proven 
| PAY-93 | Payment above reserveReserve 10,000, payment 14,000 | 14,000.00 | To a person 
| PAY-94 | Payee differs from insuredMandate on file · 0.91 | 6,000.00 | Engine · proven 
| PAY-95 | Second payment, same invoiceAlready paid on 02.09 | 1,100.00 | Code · blocked  
|  

Settled 4 To a person 1 Settled wrong 0      Illustrative lines. Amber rows are the Judgement Engine's calls; each settles only above its cutoff and when its check agrees.    

What it could save

## Your volumes in. Your hours out.

In our tests, between 24% and 42% of items still went to a person after tuning. Set your own share; a pilot measures it on your data.

Items per run 
Runs per month 
Minutes per item by hand 
Cost per hour

Share of items that still need a person: 30%  

By hand today80 ha month 
With Sumarity24 ha month, for the items people decide 
Saved56 hCHF 53,760 a year    

Related

## Start from what's closest.

### Screening, audit and compliance in other work

Finance

### Supplier bank-detail change verification

Whether a change request is genuine

Cross-checkedFinance

### Expense claim audit

Whether each claim fits policy; receipt matches the claim

Proven by codeBanking

### Sanctions screening alert review

True match or false positive

Vetoed by code

### More for insurance

### First notice of loss triage

Claim type, severity, fast track or adjuster

Cross-checked

### Claim coverage check against policy wording

Covered, excluded, limits

Cross-checked

### Delegated authority bordereaux reconciliation

Each risk and claim line against the binder

Proven by code  

Questions

## What buyers ask

What happens when Sumarity isn't sure?

Nothing settles below the cutoff, or when the check disagrees. The item goes to a person in the inbox with what the engine saw, its best answer and the runner-up. The person's ruling is kept and tunes the next run.

How are its judgements checked?

Code proves the answer from the data itself: totals tie, a match is exact, the quote is on the document. Most of these judgements settle without a person.

Can we change it to fit how we work?

Yes. Start from this workflow and describe your differences in plain words. The design assistant revises it, the validator checks it, your expert reviews it on the canvas, and your admin publishes it.

Does it read our files as they are?

Yes: spreadsheets and CSV in any layout, PDFs, bank formats and e-mail attachments. Sumarity suggests how each column maps, proves the mapping on a sample and remembers it once a person confirms it.

Where does our data go?

Sumarity runs in Zurich. Your data, backups and logs are stored in Switzerland.

How does it get better?

Your team's rulings become an answer key. Better questions and cutoffs are proposed, tested on data they haven't seen, and published only when your admin approves. It improves itself, with permission.

## Start from this workflow. Run it on your data.

A pilot runs alongside your own process for a few weeks, at our cost, and ends in a line-by-line comparison.

Talk to usBack to the library
