Banking and payments: the doubts, not the drudgery.
Payment exceptions, disputes, KYC and screening: queues of items where each needs a judgement the data can usually check. Sumarity settles what the data proves and sends the rest to an analyst with the evidence.
Where the time goes
Exception queues that grow faster than the team
Screening alerts that are mostly false positives
KYC files that are never quite complete
Standard workflows for banking
11 workflows · Proven by code: 5 · Cross-checked: 4 · Vetoed by code: 1 · Checked by the outcome: 1
Payment exceptions and investigations
Why a payment failed or is queried; the action
Card disputes and chargebacks
Network reason code; evidence enough to fight
Nostro and vostro reconciliation
Which statement line matches which booking
Corporate KYC onboarding
Beneficial owners, documents complete, risk
Periodic KYC review
What changed; whether risk changes
Sanctions screening alert review
True match or false positive
AML transaction monitoring alert triage
Suspicious or explained
Trade finance document examination (letters of credit)
Whether documents comply with the credit
Loan covenant compliance
Covenant figures from statements; breach or not
Mortgage application document verification
Income and documents consistent
Customer complaints handling (UK FCA)
Complaint category, redress due
What buyers ask
Which process should we start with?
The one with the most items your team checks by hand and a clear way to tell right from wrong: usually a reconciliation or a matching process. Its judgements are proven by code, so most settle without a person.
Do you connect to our systems?
Files in any layout (spreadsheets, CSV, PDF, bank formats), e-mail inboxes and folders, and an API for software. Connectors for particular systems are built as customers need them.
How long does a pilot take?
A few weeks alongside your own process, on your own data, at our cost. It ends in a line-by-line comparison: what it settled, what it sent to people, what it caught, and the time it took.
Bring one banking process. Run it alongside yours.
We design it with your expert, run it in parallel, and show you the comparison.