Eight kinds of work. One way of checking them.
Most judgement-heavy work falls into a few families. Each family has its own kind of check, and that check decides how much settles without a person.
Reconciliation and matching
Two or more records that should agree: a bank and a ledger, a custodian and a book, a payout and its sales.
Payables, receivables and payments
Invoices, receipts, orders and payments: which document pays which, whether the price and quantity are right, what to chase.
Filings, returns and reporting
Returns and reports someone signs: every box worked out by code from the documents, each document's treatment a judgement, every figure traced..
Documents, onboarding and KYC
Packs of documents read into typed fields, checked for completeness and consistency against registers and rules.
Claims, disputes and exceptions
Cases that need a decision with reasons: a claim, a dispute, a failed payment.
Screening, audit and compliance
Alerts, audits and checks against policy: is this a true match, is this within the rules.
Close and accounting
The judgement inside the close: what explains a balance, whether an entry is supported, how a contract is recognised.
Billing and revenue assurance
What was delivered against what was billed: fees, usage, rebates, service charges.